Delivery

best_of_british          best of british ring

Retail Delivery
All of your purchases are sent via 2nd Class Recorded Delivery and therefore need a signature on receipt of parcel.
Delivery charges are set at £4.40 and this is none refundable in the case of returns. Sale items are usually not eligible for free shipping.
All postage transaction codes are held by La Jewellery Ltd should you require proof of postage.
In the event of a lost package, items cannot be re-sent until an item has been returned to La Jewellery via post office.
Tracking of items is the sole responsibility of the client (the person who purchased the item) We hold your special ID postal number should you wish to trace your package. Missing parcels are not the responsibility of La Jewellery Ltd. La Jewellery Ltd is not liable to replace missing parcels. Please contact us for further information.
For all tracking information or proof of postage please contact us via email – info@lajewellery.co.uk

Sale items and items purchased at less than £25 are often flat-packed to save on postage costs thus giving a more affordable RRP Price for the customer. Sale items are usually not eligible for free shipping.
Items are all made by hand here in the UK. Dispatch is usually within 5 working days.
Items can be sent via Special Next Day Delivery at a cost of £8. Please check stock availability before ordering.

Postage is still charged when in conjunction with a special offer, promotion or SALE item.

Earrings are not usually refundable due to health and hygiene issues. If earrings need to be returned via the customer then there is a 15% re-stocking fee, this covers the earring wires being removed and melted down, new earring wire being attached and the whole earring being sterilised.

If you have any issue with an order, please inform us in witting within 7 days of receipt of goods.
You can email us direct info@lajewellery.co.uk
You can telephone us direct on – 01584 873 091 office open 9am till 5pm Monday through till Friday. We aim to answer your call within 72 hours.
You can write to us direct at – La Office, No2, Pelican Court, Raven Lane, Ludlow, Shropshire, SY8 1TX UK..